Privacy Policy

Welcome to Olori Stay Classy. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, create an account, place an order, or otherwise interact with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

About Us

Olori Stay Classy is an online fashion and clothing brand offering apparel, accessories, and lifestyle products through its website.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, register an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • PIN/ZIP Code
  • Payment-related information (processed securely through third-party payment gateways)
  • Order history

Non-Personal Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Similar Technologies

How We Use Your Information

We use your information to:
  • Process and fulfill your orders.
  • Deliver purchased products.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our website, products, and services.
  • Respond to inquiries and customer requests.
  • Detect and prevent fraudulent transactions.
  • Comply with applicable legal obligations.
  • Send promotional emails, newsletters, or marketing communications (only where permitted by law or with your consent).

Payment Information

We do not store your debit card, credit card, UPI, net banking, or payment credentials on our servers. All payments are securely processed through trusted third-party payment gateways using industry-standard encryption.

Cookies

Our website uses cookies and similar technologies to:
  • Improve website functionality.
  • Remember your preferences.
  • Analyze website traffic.
  • Enhance your shopping experience.
  • Deliver relevant promotions and advertisements.
You may disable cookies through your browser settings; however, certain website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:
  • Courier and logistics partners for order delivery.
  • Payment gateway providers for payment processing.
  • IT service providers and website hosting partners.
  • Government or regulatory authorities where required by law.
  • Professional advisors in connection with legal or compliance obligations.
All third-party service providers are expected to maintain the confidentiality and security of your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:
  • Complete your orders.
  • Provide customer support.
  • Comply with legal, tax, accounting, or regulatory requirements.
  • Resolve disputes and enforce our agreements.
When no longer required, your information will be securely deleted or anonymized where practicable.

Your Rights

Subject to applicable laws, you may have the right to:
  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Withdraw consent for marketing communications.
  • Request information regarding how your personal data is processed.
To exercise these rights, please contact us using the details provided below.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

Marketing Communications

With your consent or where permitted by law, we may send promotional emails, SMS messages, or other communications regarding new collections, offers, and updates. You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Changes to This Privacy Policy

Olori Stay Classy reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon publication on this website. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Kolkata, West Bengal, India.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Olori Stay Classy

Email:support@olori.in /contact@thehouseofolori.com

Phone: +91 98366 16382